Networking Troubleshooting
Enterprise Trapster has no IP address
The Trapster uses DHCP by default. If your network does not have DHCP:
- Connect to the Trapster console from your hypervisor
- Log in with
trapsterand the password shown in your dashboard - Select Network configuration from the local menu
- Enter your static IP, subnet mask, gateway and DNS
- Click Enable static IP, then Reboot
See Network Configuration for screenshots.
Trapster gets a DHCP address but cannot reach the dashboard
Check:
- Default gateway: the Trapster needs a route to the internet
- DNS resolution: run
nslookup trapster.cloudfrom the Trapster console - Firewall: outbound 443/TCP to
<domain_id>.trapster.cloudmust be allowed - Proxy: if your network requires a proxy, contact support
Community Edition: Trapster listens on the wrong interface
By default, Trapster binds to 0.0.0.0 (all interfaces). To restrict to a specific interface:
json
{
"interface": "eth0"
}Find your interface name:
bash
ip a
# or
python3 main.py -iFalse positives from internal scanners
Add your scanner's IP to the whitelist in trapster.conf:
json
{
"whitelist_ips": ["192.168.1.10", "10.0.0.5"]
}