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Networking Troubleshooting

Enterprise Trapster has no IP address

The Trapster uses DHCP by default. If your network does not have DHCP:

  1. Connect to the Trapster console from your hypervisor
  2. Log in with trapster and the password shown in your dashboard
  3. Select Network configuration from the local menu
  4. Enter your static IP, subnet mask, gateway and DNS
  5. Click Enable static IP, then Reboot

See Network Configuration for screenshots.

Trapster gets a DHCP address but cannot reach the dashboard

Check:

  1. Default gateway: the Trapster needs a route to the internet
  2. DNS resolution: run nslookup trapster.cloud from the Trapster console
  3. Firewall: outbound 443/TCP to <domain_id>.trapster.cloud must be allowed
  4. Proxy: if your network requires a proxy, contact support

Community Edition: Trapster listens on the wrong interface

By default, Trapster binds to 0.0.0.0 (all interfaces). To restrict to a specific interface:

json
{
 "interface": "eth0"
}

Find your interface name:

bash
ip a
# or
python3 main.py -i

False positives from internal scanners

Add your scanner's IP to the whitelist in trapster.conf:

json
{
 "whitelist_ips": ["192.168.1.10", "10.0.0.5"]
}